Returns & Exchanges Policy

We want you to love your order — but if something’s not right, we're here to help.

To request a return or exchange, please email us at anthemaus@gmail.com within 14 days of receiving your order. Be sure to include:

• order receipt
  
• brief description of why you would like to return or exchange the item
  

We review each request carefully.

If the return reason is deemed fair (e.g. faulty item, incorrect order), we will issue a full refund for your purchase — including shipping.

If you're returning an item because you've changed your mind or simply don’t like it, we’re happy to accept the return, but you will be required to cover the return shipping cost.

For exchanges (e.g. wrong size or a different product), customers are responsible for covering shipping both ways.

All returned items must be:

• Unworn, unwashed, and in original condition
  
  
• Returned with original packaging and tags (if applicable)
  
  

Once your return is received and inspected, we’ll notify you of the approval or rejection of your refund or exchange.

If you have any questions, don’t hesitate to reach out — we’re always here to help.

Refund Policy

We offer refunds on products that meet our return policy criteria.

To be eligible for a refund, you must first email us at anthemaus@gmail.com within 14 days of receiving your order, including:

• order receipt
  
• brief explanation of the issue or reason for your return
  

If your request is approved (e.g. item is faulty, damaged, or the wrong product was sent), we will issue a full refund, including original shipping costs.

If you are returning an item because you changed your mind or no longer want it, you will be eligible for a refund of the product price only — return shipping will be your responsibility.

Please note:

• Items must be unworn, unused, and in their original packaging
  
• Exchanges (e.g. for sizing) do not qualify for refunds unless there is a product fault
  
• Refunds will be processed to your original payment method once the returned item has been received and approved
  
  

We reserve the right to deny refund requests that do not meet our policy conditions.

🔐 Legal Policies

Privacy Policy

We respect your privacy and are committed to protecting your personal information. Any data collected through our site (e.g. name, email, shipping info) is used solely for order processing and communication. We do not sell or share your information with third parties, except where legally required or to fulfil your order.

To view our detailed privacy policy please go here:

Terms & Conditions

By using our website, you agree to our terms, which include:

• Accurate representation of all product images and descriptions
  
• Our right to update prices, policies, or products at any time
  
• Customers must provide accurate contact and delivery information We are not liable for delays caused by incorrect shipping info or third-party couriers.

To view our detailed terms and conditions please go here:

Need Help?

If you have any questions, issues with your order, or just need a hand — our support team is here for you.

Reach out anytime at anthemaus@gmail.com and we’ll get back to you as soon as possible.